Hello, I’d like to make a reservation.
Hospital Emergency Rooms in the UK are now taking reservations. The new program is called Help Us Help You, a name they clearly stole from Jerry Maguire.
The hospitals ask that anyone with emergency medical needs call 111 ahead of time, which is the British version of 911. This will help them guide patients to the correct place and avoid overcrowded ERs due to the pandemic and the upcoming flu season. For instance, someone with a mental health emergency could skip the ER altogether and go straight to the appropriate place if some triage is done on the phone first.
Of course, anyone who does not call ahead because it was, you know, a real emergency, can still get in, but they warn of long wait times without advance notice. The government plans to spend 24 million pounds to bring this program to the public’s attention.