Please Proceed To The Second Robot

Getting your Trinity Audio player ready...


Would you miss the drive-thru attendant if they were gone? McDonald’s is betting you won’t.

The restaurant chain is experimenting with automated drive-thru’s that use voice-ordering technology. You just speak your order into the screen. McDonald’s says that this system has 85% accuracy, which is about the same as the human-to-human system we’ve already got.

McDonald’s has also experimented with automated cooking such as fryers and grills. Could they one day be run human-free?

The voice-to-text drive-thrus will be tested with 10 Chicago restaurants and if it doesn’t frustrate the holy heck out of customers, they’ll go forward and roll it out nationwide. Big “if” there.




Share this article

Related Articles

Join the mailing list

Get the daily email that makes reading the investment news actually enjoyable.

Scroll to Top